Shipping Methods

We will ship worldwide and delivery takes 8-20 days depending on your location.

All orders are shipped using Global Post. Flat shipping rates to all orders is $5.00 by Petalfintech during the checkout process.

All orders placed at Petalfintech before 2 pm Monday to Friday will be shipped that day.

Any order placed after 2 pm will be shipping the following day. All orders placed on Saturday, Sunday or Holidays will be shipped the following business day.

Order Tracking

An email with your tracking number will be sent once your order has been dispatched. You can usually track your shipment within approximately 48 hours, and you may follow up at any time.

Please check your shipping information before placing order. We are not responsible for incorrect shipping information. Any order that needs to be re-shipped will be charged at the same shipping charges that apply to the original order.

Wrong Address Charges

1. When a customer enters an incorrect address the item is undeliverable and returned to sender.

Shipping company will charge a return to sender fee, this fee will be passed onto the customer.

2. Incorrect Address that results in the order being lost - We cannot be held responsible if you enter an incorrect shipping address such that the package is shipped to another person/address and cannot be recovered.

We cannot issue refunds for address mistakes that are out of our control.  

Cancel Your Order

To Cancel Your Order, Please Send the Following Details to Sale@petalfintech.com

Order Number

Order Email Address

Billing Zip Code

Payment Method Used

Reason for Cancellation

If your information sent matches that on your order, and your order is eligible for cancellation we’ll refund you instantly. The refund will be returned to your original payment method about 12-20 days.

The following orders are not eligible for any refund:

Orders marked completed

Orders that have been partially completed/printed

All Express orders